We are committed to protecting your personal information and using it in a safe and transparent manner.

To ensure a smooth payment process, please carefully review the payment terms and specified deadlines.

We always strive to provide the best service and commit to resolving any issues promptly and effectively.

By accessing this website, you agree to be bound by these terms and conditions, which may be updated or modified from time to time without prior notice.

1. Use of Website: The content of this website is for your general information and use only. It is subject to change without notice.
2. User Conduct: You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others.
3. Intellectual Property: All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of QT AGENCY or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from this website without prior written permission.
4. Links to Other Websites: Our website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for the content or practices of these websites.
5. Limitation of Liability: QT AGENCY shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, this website.
6. Privacy Policy: Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
7. Indemnification: You agree to indemnify and hold QT AGENCY, its affiliates, officers, directors, employees, and agents harmless from any claims, losses, liabilities, damages, costs, or expenses arising out of your use of this website or violation of these terms.
8. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of HongKong, without regard to its conflict of law provisions.
9. Contact Information: If you have any questions or concerns about these terms and conditions, please contact us at qtagency@qtagency.online

• Refunds are eligible within 7 days from the date of purchase.
• Refunds will only be considered for services that have not been rendered or completed.

2. **How to Request a Refund:**

• To request a refund, please contact our customer support team at email [support@qtagency.online] and provide your order details.
• Your request will be processed within [7] business days.

3. **Refund Process:**

• Once your refund request is approved, refunds will be issued using the original payment method.
• Please allow [7] business days for the refund to reflect in your account.

4. **Non-Refundable Items:**

• Service fee, account opening fee, penalty (if applicable)

5. **Cancellation Policy:**

• If you wish to cancel your service before it has been completed, please refer to our cancellation policy for any applicable fees.

6. **Exceptions:**

• In exceptional circumstances, such as technical errors or service disruptions on our end, we may issue refunds beyond the standard refund period.

7. **Contact Us:**

• If you have any questions or concerns regarding our refund policy, please feel free to reach out to our customer support team.

• Personal Information: When you visit our website or interact with our services, we may collect personal information such as your name, email address, phone number, and other contact details.
• Usage Information: We may also gather non-personal information about your interactions with our website, including IP address, browser type, operating system, and pages visited.
• Cookies: Like many websites, we use cookies and similar tracking technologies to enhance your browsing experience and gather information about usage patterns.

How We Use Your Information:

• To provide and improve our services, including customer support and technical assistance.
• To personalize your experience and tailor our content, promotions, and advertisements to your interests.
• To communicate with you about updates, offers, and other relevant information.
• To analyze usage trends and optimize the performance of our website and services.

Data Sharing and Disclosure:

• We do not sell, trade, or rent your personal information to third parties for marketing purposes.
• We may share your information with trusted service providers who assist us in operating our website or delivering services to you.
• We may disclose your information if required by law or in response to legal process, to protect our rights, or to prevent fraud or imminent harm.

Data Security:

• We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights:

• You have the right to access, update, or delete your personal information at any time.
• You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails.
• You can configure your browser settings to reject cookies or notify you when cookies are being used.

Updates to This Policy:

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
• We will notify you of any material changes by posting the updated policy on our website.